Yes — Opal Labs Cleaning provides all cleaning supplies, tools, and equipment needed for your service. For residential clients, we strongly recommend using your personal vacuum to prevent cross‑contamination and reduce allergy risks. Vacuums can carry dust, pet dander, and allergens from one home to another, so using your own ensures a cleaner, safer environment.

For commercial clients, we bring all equipment unless otherwise requested. Restroom consumables (paper goods, soap, trash liners) are typically provided by the client unless arranged in advance.

Yes — Opal Labs Cleaning carries full general liability insurance, and all cleaners are background‑checked and trained to follow our professional protocols.

No — most clients are not home during service. Opal Labs Cleaning follows secure access protocols, including key handling, lockbox codes, and documented entry/exit procedures. You can trust our insured team to clean your space safely and professionally.

We currently serve Los Angeles and surrounding areas. Commercial clients outside this radius may be accommodated depending on scope and frequency.